Analysis of Passenger Perceptions of Service Quality on City Bus Route 47 (Kilang). Journal of Research and Inovation in Civil Engineering as Applied Science (RIGID), [S. l.], v. 5, n. 2, p. 75–85, 2026. DOI: 10.58466/4pzf4h87. Disponível em: https://jurnal.politap.ac.id/index.php/rigid/article/view/2320. Acesso em: 26 aug. 2026.